Privacy Policy
At LosProductions, we are committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By engaging our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, contact information (email address, phone number, mailing address), billing information, and any other information you provide to us directly.
Event Information: Details about your wedding or event, such as the date, location, and guest list.
Visual and Audio Content: Footage and audio recordings captured during your event.
Usage Data: Information about how you interact with our website, emails, or other communication channels.
How We Use Your Information
We use your information for the following purposes:
Providing Services: To deliver our wedding videography services, communicate with you about your event, and fulfill your order.
Improving Our Services: To analyze usage patterns, gather feedback, and enhance our website, offerings, and customer experience.
Marketing and Communication: To send you promotional materials, newsletters, or other communications about our services, subject to your preferences.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Disclosure of Your Information
We may share your information with the following parties:
Service Providers: Third-party vendors who assist us in delivering our services, such as video editors, cloud storage providers, or payment processors. These vendors are contractually obligated to protect your information.
Legal Authorities: When required by law or to protect our rights, safety, or property.
With Your Consent: We may share your information with other parties if you give us explicit permission to do so.
Security of Your Information
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the following choices regarding your information:
Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Do Not Track: We do not respond to Do Not Track signals from web browsers.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.
Contact Us
If you have any questions or concerns about our Privacy Policy or practices, please contact us at info@losproductions.net
Effective Date: 07/23/2023